Contact Technical Support

Before contacting support, follow these steps to try to resolve your issue:

1. Issues with login, registration, or password

   • Check Account Creation and Access.

2. No access to portals

   • Verify your rights in Getting Capabilities.

3. Issues with capabilities in a portal

   • Contact a portal administrator, manager, or owner.

4. Problems with an invitation token

   • Contact the person who shared the link.

5. 3D visualization or performance issues

   • See Configuration and Performance.

6. Business inquiries or other questions

   • Contact: contact@rimnat.com.